Gold Mine Motel
6 Victoria Street
Waihi, 3610
Phone: +64 (07) 863 7111
Email: info@goldminemotel.co.nz
Facebook: GoldmineMotel
Your Hosts: Vicki
Location Map
Policies
- Check-in: 2.00pm – 7.00pm
- The office is open daily from 8.30am – 10.30am and 1.30pm – 7.00pm.
- As we are not always able to answer the telephone immediately, please leave a message on our answering service and we will return your call as soon as possible.
- We will always do our best to accommodate early or late check-ins; however, these require advance notice and cannot be guaranteed unless the additional night is booked to secure availability.
- A minimum of 48 hours’ notice is generally required for any cancellation or alteration to bookings. Seasonal, holiday, and peak-period minimum notice requirements may also apply.
- Check-out time is 10.00am. Late check-outs are not permitted.
- Units are serviced daily between 9.30am and 12.00pm.
- A valid credit card is required to secure all bookings. Visa Debit cards are not accepted as a form of security. If a credit card is unavailable, a bond may be required on check-in and will be refunded once the unit has been inspected at check-out.
- Payment is required at check-in unless prior arrangements have been approved.
- Group bookings are required to pay a 20% deposit based on the estimated total booking value and must provide a minimum of 30 days’ cancellation notice to avoid forfeiture of the deposit. Due to the difficulty of re-selling multiple rooms at short notice, this policy will be strictly applied.
- Visitors are welcome; however, they are not permitted on the premises after 9.00pm. We ask all guests to respect others staying at the motel and keep noise to a minimum. Visitor vehicles must be parked on the roadside and not within motel guest parking areas.
- Parties and noisy gatherings are strictly prohibited. We reserve the right to terminate the stay of any guest who does not comply with this policy. No refund will be provided in these circumstances.
- Any damage to units or motel property, whether accidental or intentional, is the responsibility of the registered guest. Costs incurred, including insurance excesses and additional cleaning charges, may be charged to the guest’s credit card or invoiced accordingly.
- Only selected units have cooking facilities. We do not permit the cooking of strong odour foods, including fish or heavily spiced/curry meals, as these odours can permeate furnishings and may prevent the unit from being re-let until the smells have dissipated.
- For property left behind after departure, we will make every effort to contact the guest. Please provide a self-addressed prepaid courier bag and we will arrange return of the items as soon as possible.
- Goldmine Motel is a smoke-free property. Smoking/Vaping is not permitted anywhere on the premises.
